Boosting24 is a marketplace, so you do not get whichever coach happens to be free. You create a coaching request describing your rank, your main role and heroes and what you want to work on, and verified coaches send you offers with their own price, session length and availability. You compare them side by side and accept the one that fits. Nobody is assigned to you without your say.
Every coach has a public profile with ratings and written reviews from real customers, the ranks they play and how many orders they have taken. Some specialise in one role, others in a small group of heroes, and their reviews usually tell you whether they explain things clearly. That matters as much as their own rank, because a great player is not automatically a great teacher.
Once you accept an offer, you talk to the coach directly in the built-in chat to agree on times, the format and the topics for each session. The accepted offer and the chat history keep a record of what was agreed and what has been delivered, so nothing depends on memory or a private message thread. If anything goes wrong, our support team is available around the clock and can step in at any point.
You pay through the platform, not by a private transfer to the coach, and if the coaching cannot be delivered as agreed, the money-back guarantee applies. That protection is something a private arrangement with a stranger can never give you, and it is why customers keep booking their coaching through the marketplace.